BENEFITS  |  TRY 000URL  |  HELP DESK  |  LIVE SUPPORT  |  JOIN FREE  |  MEMBER LOG IN If you already have a 000URL address, then please consult the member FAQ inside the Members Area rea where we provide detailed answers to frequently asked questions. How can my I benefit from a 000URL address? Sub-Domain Redirection If your host goes down, or if you choose to move your web site to another web host, then you can redirect your traffic instantly. No matter how many times you move your web site, your visitors will always find you. Link Redirection You get a short, professional looking, and easy to remember URL. Email Forwarding If you choose to change your primary email address, then you can redirect your email instantly. No matter how many times you change your primary email address, your contacts will always find you. You get a short, professional looking, and easy to remember email address. [Return to FAQ] What is URL masking? Normally, after your forwards to your real URL, your real URL is then shown in the browser's address bar. Turning on URL masking, allows you to keep your 000URL in the address bar by using a hidden frame trick. This frame is invisible to the user. Then, if visitors bookmark your site, they bookmark your 000URL, and search engines will link to your 000URL as well. 95% of our users choose to use this feature. [Return to FAQ] Tell me more about 000URL traffic reports. With a 000URL address you will have access to traffic stats with daily and monthly reports displaying unique and raw visits and referring URLs. We also calculate your unique/raw ratio and daily averages. The Referring URL Report allows you to see where your visitors are coming from! An hourly report displays all the URLs that have sent traffic to your 000URL address, as well as a list of keywords used to find your site in search engines. Sample Traffic Report Here. [Return to FAQ] Will I lose my old URL when I get a 000URL address? No, it will not be effected at all. In fact, you need to keep your existing URL because we will be redirecting your 000URL address to that location. We are a URL redirection service, not a hosting service. If you ever change your real website address, you can easily update your 000URL account to redirect to the new location. [Return to FAQ] What's the catch, how is this service offered for free? Unlike other redirects, we do NOT place annoying pop-up ads or banner frames on your site. We have had to however start displaying a small frame on the bottom of your site. We have made the frame as non intrusive and small as possible. It contains a small text link to us. View an example by going here: http://sample.2ya.com. This sample contains more information about why and how the frame is implemented. Remove the ad frame by upgrading to a Premium Account. We now offer free premium account options. [Return to FAQ] I've seen other redirect services, why choose yours? 000URL has more features than ANY OTHER redirect service. We are committed to the development of new features and better services for you and your site. We have quality and short .COM names! Why use those funky looking names the others have when you can get the professional look of a subdomain? Those names from other countries like: .ws .to .sh and .at can be confusing to visitors and harder to remember than a .com name. Which format do you see advertised more? Which do people immediately understand? dot com! Our customer service is fast... just try us! We don't place popups or other ads in your URL! [Return to FAQ] Will you use advertisements on my address? PLUS accounts have no advertisements. Free accounts show a small link bar with our link in it. Click here to see it. [Return to FAQ] I've lost my password, what do I do? If you've never changed your assigned password, then you can find your assigned password in the 000URL welcome email. Otherwise go to the password retrieval page, enter your 000URL address and we will email it to you. [Return to FAQ] Do you provide free webspace? No we do not provide webspace. You will need an existing website to use our service. [Return to FAQ] Do I risk ever losing my 000URL address? No, as long as you do not violate our Terms of Services. Your address is dependent upon us staying online, in business, and maintaining service. Our parent company, Listmedia Network Inc., has been operating since 1999 and own and operates more than 10 web companies. [Return to FAQ] How can I get more help? If the answers to your questions cannot be found in this Frequently Asked Questions (FAQ) section, then please contact our Customer Support Team by submitting a Support Request Ticket. [Return to FAQ] Did this information answer your question? Yes, this information answered my question and I do not need further assistance. No, I would like to ask another question. No, I would like to submit a Support Request Ticket.